To cancel products or orders:
Write to us at email@example.com to cancel your order, it can be canceled within 24 hours of placing your order, obtaining a 100% refund of your order.
It is not possible to generate a cancellation after 24 hours of placing your order.
XULA reserves the right to cancel an order, due to a price error. Generating a 100% refund.
Returning a product:
In the purchase of personalized products there is no return option.
It is possible to make a 100% refund if the product arrives damaged or in poor condition, be it the frame or the art inside it. If this is your case, XULARTE offers you, if you do not want a refund, make a 100% replacement of your product.
- Credit Cards / Debit Cards
- Offline payments (By transfer or deposit)